Lister Cancelation Policy

We handle cancellations on a case by case basis

When a Lister cancels a booked reservation:

  • The Renter is completely refunded -- If the Lister cancels within 48 hours of a rental’s start time, we deduct $20 from their next payout
  • If the Lister cancels more than one reservation within a six-month period, they may be charged $10 per cancellation

When a Renter cancels a booked reservation:

6 or more days before the rental

The Renter is completely refunded and the Lister does not get paid

Within 2 to 5 days before the rental

The Renter is refunded 50% and the Lister is paid 50%

Within 48 hours of the rental

The Renter is NOT refunded and the Lister is paid 100% of the rental UNLESS the the Lister contacts Spinlister and forfeits their fee to refund the Renter